Frequently Asked Questions

Everything you need to know about your BLUETTI shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a prepaid shipping label.

Do you offer international shipping?

Yes, BLUETTI ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific region.

How can I track my package?

Once your order ships, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and buy-now-pay-later options via Klarna.

How do I ensure I'm ordering the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.